Returns & Exchanges
At Chip Theory Games, we want you to be completely satisfied with your premium apparel and accessories. If your gear doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into our online returns portal using your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location listed on your label.
- 4.Receive Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.