Frequently Asked Questions
Everything you need to know about our premium apparel and delivery.
How do I determine the right size for me?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to initiate a return or exchange.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.
How should I care for my Chip Theory garments?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our support team.